Our goal at Terra Services is to provide complete IT asset Life Cycle Management, maximizing system up time and minimizing time to resolve issues if and when they occur. Our full services option provides comprehensive care for desktops, servers, networks, and databases including preventive maintenance for desktops and help desk services with a web based Trouble ticketing system.
Terra Services is recognized as a leading Managed Service Provider (MSP) for network, applications and information technology services with expertise in voice, data, wireless, video, and Voice over IP (VoIP). We assess, design, build, deploy, and manage networks both large and small. Our network support capabilities range from simple network restructuring, to Call Center application management, to remote network performance management. All of these capabilities assure that your networks operate at optimal performance with maximum cost-efficiency. Maintaining the level of expertise and tools in-house to meet the challenge of managing an IT infrastructure adds costs and consumes valuable … [Read More...]
A typical desktop environment presents a wide range of potential software and hardware problems requiring a vast range of skills and capabilities to troubleshoot and resolve. Very few enterprises have the time, money, and resources to provide the comprehensive support their employees need to keep their desktop environments operational and productive. Fewer still have the national service delivery infrastructure to provide the same consistent levels of service to all types of employees – from headquarters, to branch offices, to home office, to those on the road. With this in mind, Terra Services created a cost-effective and comprehensive solution for maintaining and supporting your … [Read More...]
The Health Insurance Portability and Accountability Act (HIPAA) mandates specific guidelines requiring there to be administrative, technical and physical safeguards to the integrity and privacy of Protected Health Information (PHI), as well as restrictions to the access of PHI to the minimally necessary number of people. Terra Services has the background, knowledge, and experience necessary to aid customers in the healthcare industry to comply with HIPAA security requirements and standards. Our services have been a key component to our healthcare customers in satisfying their HIPAA security requirements. HIPAA Covered Entities The HIPAA Privacy Rule and HIPAA Security Rule … [Read More...]